Introducing a New Tool to Get Faster Sprayer Support
We are excited to launch a new tool through ExpertConnect, a dedicated support tool that allows you to call or text our hotline phone number or open and track support tickets with the free mobile app.
When you call our Sprayer Support hotline, you will simultaneously ring an entire team of advisors. This both improves the odds of connecting with a live expert the first time you call and helps our team better track your requests so that we never miss an opportunity to provide superior customer service. And, once connected, we will also be able to invite you into a live video session from a simple text message. You can also text this number for support and one of our team members will respond.
No need to play phone tag with an individual cell phone number or leave a message and wait for only one person to call you back. With the new direct hotline, your odds of connecting with someone the first time you call is much higher. If you do have to leave a voicemail, the entire team will see your message so someone can easily follow up. When you call after-hours, you will be asked to leave a message and one of our experts will return your call at their earliest availability.
Here is the new phone number for Sprayer Support: 815-908-5202. We recommend saving the number to your phone contacts.
ExpertConnect App
If you also want to have the history of your conversations with us, feel free to download the ExpertConnect app on your Google Play or Apple Store. When you need help, simply open the app, click contacts and “directory” to search for Prairie State Tractor. Click the company name, and you’ll see our teams listed – be sure to click the + to add our teams to your contacts to make it easier the next time you sign in.
Click to download iPhone/iPad app.
Click to download from Google Play Store.
Give it a try! Download the app, call or text 815-908-5202 for all sprayer-related services such as in-field sprayer repair, inspection, or winterization appointments.